Macdonald Craxton Wood Hotel & Spa - Chester

ex. Macdonald Craxton Wood Hotel

Parkgate Road, Ledsham, Chester, United Kingdom, CH66 9PB  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Macdonald Craxton Wood Hotel & Spa - Chester

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Reflex massage

Solarium

Spa & wellness center

Overview

Macdonald Craxton Wood Hotel & Spa is a 4-star hotel providing a contemporary accommodation near to Chester Castle, Chester Racecourse and Ellesmere Port . The hotel's Roman building set in the historical center of Chester was completely refurbished in 2004.

The ideal location makes city walls, a cathedral and a castle easily reachable. There are a stadium, restaurants and a zoo in the area.

The hotel offers easy access to a market and shopping outlets.

Chester airport can be reached in 10 minutes by car from Macdonald Craxton Wood Hotel & Spa.

Rooms

Macdonald Craxton Wood Hotel & Spa features rooms with an English interior and a stunning view of the garden. Guests can make use of a shower, a hairdryer and dressing gowns.

Eat & Drink

At the primary restaurant guests can enjoy British cuisine. Cocktail bar offers various types of afternoon tea and cocktails. Aiden Byrne and Brewers Fayre Tudor Rose are situated in a shopping area, about 300 meters from the venue.

All visitors are offered a full english breakfast for a fee. 

Services

Guests can avail of a safety deposit box, free private parking and free self parking as well as a banqueting hall, a business center and a conference room.

Relax

The property offers steam baths, beauty therapy and reflex massage for guests to relax. On-site fitness amenities include a gym, fitness classes and stretching.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   72.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • Group check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Barber shop
  • Beauty salon
  • Coffee shop
  • Lobby
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course
  • Aerobics

Services

  • 24-hour room service
  • Self-service laundry
  • Dry cleaning
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room facilities

  • Heating
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Macdonald Craxton Wood Hotel & Spa - Chester Chester location
Show big map »

Hotel Address:

Parkgate Road, Ledsham, Chester, United Kingdom, CH66 9PB

Get directions
City Center
  • Chester
    9.9 km
Airports
Train Stations
  • Chester Train Station
    10.1 km
  • Bus stop
    5.8 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    72

Hotel Awards

UKHOTEL AWARDSRecommendedChesterMacdonald Craxton Wood Hotel & Spa

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

Macdonald Craxton Wood Hotel & Spa photos Room
Guest Room
  • Room size:

    15 m²

  • Max occupancy:

    5 persons

  • Bed type:

    2 Double beds, 1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Modem
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
Room Description:

flat screen TV, desk, coffee maker, maximum 2 adults, 2 children

Macdonald Craxton Wood Hotel & Spa photos Room Double Room
King Room
  • Room size:

    10 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Modem
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Satellite TV
Macdonald Craxton Wood Hotel & Spa photos Room
Suite
  • Room size:

    20 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Modem
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Satellite TV
Room Description:

Suite|Feature Suite Room

Macdonald Craxton Wood Hotel & Spa photos Room Double Room
Classic Family Room
  • Room size:

    31 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed and 1 Single bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Modem
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Satellite TV
Room Description:

Standard|FAMILY ROOM STANDARD

Macdonald Craxton Wood Hotel & Spa photos Room Executive Room
Executive Room
  • Room size:

    20 m²

  • Max occupancy:

    5 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Modem
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Satellite TV

Macdonald Craxton Wood Hotel & Spa Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Royal British Legion3.4 km
  • Wings Club3.7 km

Local attractions

  • Blue Planet Aquarium5.8 km
    Longlooms Road, Ellesmere Port
  • Cheshire Oaks Designer Outlet7.0 km
    Kinsey Road, Ellesmere Port
  • Otterspool Park11.7 km
    Otterspool Drive, Liverpool
  • National Waterways Museum6.8 km
    South Pier Road, Ellesmere Port
  • Port Sunlight Museum10.4 km
    23 King George's Drive, Port Sunlight
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    72

Hotel Awards

UKHOTEL AWARDSRecommendedChesterMacdonald Craxton Wood Hotel & Spa

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Hotels nearby
The Ship
3 stars
8 km
Bawn Lodge Chester
3 stars
10 km
Chester House
3 stars
11 km
Dene
2 stars
11 km
Mill Hotel Chester
3 stars
11 km
Cities nearby

Macdonald Craxton Wood Hotel & Spa Reviews

Guest reviews are submitted by our customers after their stay at Macdonald Craxton Wood Hotel & Spa

Average guest rating

7.2out of 10
Very good
Based on 29 reviews

Rating by category:

Location
6.0
Rooms
5.0
Service
3.0
Value
5.0
Dining
2.0

Guest reviews

  • Janet Tetlow
    October  2017
    3.4

    Nice setting.

    Room was quite spacious and clean.

    Reception and bar not always manned so waiting around for service. Bar prices were over the top even for a hotel. Very long wait for food in the restaurant in the evenings. No Hotel directory with information about facilities available.

  • Couple
    5.0

    the only thing i enjoyed whilst being at this hotel was being at my cousins wedding.

    i thought the way the staff dealt with all the room mix ups was awful and also they had no first aid eqiupment to help a very poorly gentleman. tthe whole situation was dealt with very badly.

  • Couple
    8.8

    The room was very clean and a good size , if tyour looking for a good nights sleep the bed was amazing. There is a nice relaxed atmosphere around the hotel and the cleanliness in general was excellent.

    I emailed the hotel directly to find out about the spa facilities but still have heard nothing back from them! Fortunately this does reflect the customer service received at the hotel as it was excellent.

  • Couple
    5.8

    Lovely evening meals in restaurant and the bar staff very friendly and helpful. Pool area good.

    Queuing for over half an hour for breakfast on Saturday with no explanation by staff as to why was very poor as was breakfast. A lot of unhappy guests. Bed in room very uncomfortable. Lack of information about the hotel and in particular spa facility and times restaurant would be open for, in hotle room.

  • Older travelers
    5.8

    Location was very good

    We were supposed to have free internet, I had to go every day and ask for bt tokens and they didnt have any!! When I asked it was like the receptionist was paying for it her self she said "they havnt delived any tokens" and that was it, so I had to sort it out my self with bt every day I was there.The same was when I came out my room one day and the receptionist was chatting toi the room girls.I Waited 30 mins for her to phone a taxi in the end I went to my room and used the net, she was still chatting away with no one on reception!! Nice location but staff need training!!

  • Older travelers
    6.6

    Please note we (my wife and I) were booked in to stay at the hotel on a Sunday through to and including Tuesday night. At the eleventh hour we telephoned the hotel to see if we could, in addition, be accomodated on the previous Thursday through to Saturday night giving the hotel two days notice. The reason for the late request was due to a change of plan on our behalf owing to my wife's disability. A stay of 6 nights in total.

    Very dissapointed with our 1st night at a 4 star hotel room at £124-00 - the room basicall was appalling. A meeting with a senior member of staff in private saw the whole matter resloved in a very tactful and business manner. We were moved into a much better room and at the end of the day we enjoyed our stay. The staff could not have been more helpful or understanding. I would however question one of the female receptionists when speaking on the telephone who informed me that the room we originally occupied was one of the best rooms in the hotel when this was clearly not the case. I learnt later that that part of the hotel was awaiting renovation so why were we put in it at £124 per night

  • Group of friends
    9.2

    Excellent rooms. Lovely pool and gym with top class beauty treatments available. Handy location near golf clubs, Chester and The Wirral. Easy to access.

    Excellent, young staff but there were obviously not enough staff as they were running around trying to make sure all was good. Communications in the hotel didn't seem to be quite up to speed.

  • Family with children
    8.2

    Comfortable rooms, Friendly staff, good facilities and a nice quiet location

    Coffee was vary variable in quality and some of the decor is starting to show its age. Not all spa facilities were working.

  • Older travelers
    7.0

    Nice surroundings and spacious comfortable rooms.

    I noticed the receptionist was charging £150 to my card for a room rate of £90. I had to ask what it was for, I was not told it would be used to cover other charges made to my room before I challenged it. Felt they could have been more open. Also felt it was a bit cheeky of them.

  • Group of friends
    7.4

    A lovely stay in a local hotel. We were at a friends wedding and decided to stay over.

    Bar is extremely expensive.

  • Family with children
    7.4

    Our family room was very clean, comfortable and spacious. The leisure facilities were also of a high standard. The staff were all friendly and welcoming.

    The breakfast was very much below par and not what I would expect of a 4 star hotel, I understand the restaurant has a Rosette award, however it wouldn't be for the standard of food at breakfast!

  • Family with children
    7.4

    The staff were all very pleasant. Beds extremely comfortable. Hotel in a beautiful quiet location. We would certainly return to this hotel.

    Put in a twin room but told they would change it to a double - this didn't happen. Some of the furniture in room 101 only fit for the bin

  • Older travelers
    7.4

    comfortable room

    no DVD food on the expensive side

  • Older travelers
    9.6

    booked this hotel as a friend was getting married nearby. did not know it was there and was very pleasently surprised, a beautiful hotel.

    a courtesy car/bus into Chester centre would have saved me £30 taxi fare, but i am being picky now.

  • Group of friends
    4.2

    Poor service, poor restaurant, drunk barstaff. Overpriced.

How to reach hotel

hotel Macdonald Craxton Wood Hotel & Spa - Chester Chester location
Show big map »

Hotel Address:

Parkgate Road, Ledsham, Chester, United Kingdom, CH66 9PB

Get directions
City Center
  • Chester
    9.9 km
Airports
Train Stations
  • Chester Train Station
    10.1 km
  • Bus stop
    5.8 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    72

Hotel Awards

UKHOTEL AWARDSRecommendedChesterMacdonald Craxton Wood Hotel & Spa

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge